Modern property building for quality inspection
Property Quality Inspection System
Developing an application for a leading real estate company to facilitate the inspection of residential properties, allowing for the creation of inspection forms, quality scoring of projects, and report generation, which enhances the accuracy and efficiency of the inspection process.
Project Type
Digital Product
Industry
Property
Services
Software DevelopmentMobile ApplicationWeb ApplicationUX/UI DesignDigital Transformation
Problems and Challenges
Processes still relying on documentation and unclear inspection standards negatively impact work efficiency.

Limitations of existing technology

The legacy technology system, which has been in use for a long time, cannot accommodate new types of inspections and does not support mobile device usage.

Integrated work process

Despite having an existing system, some actual inspections still depend on paper documents/forms, creating gaps between the system and documentation, leading to delays and risks of data errors.

Establishing inspection standards

The actual inspection process involves multiple stakeholders, necessitating the creation of a unified work standard and the ability to track inspection results.

Solution
1
Explore and understand the processes, problems, and user needs
The development team interviewed all stakeholders to understand the current inspection processes and the issues faced by each party, in order to analyze and design a system that aligns with the actual work context of users.
2
Create a clear and systematic inspection process
Design and define the inspection process as a clear sequence of steps, from creating evaluation forms, assigning tasks, conducting inspections, passing for corrections, to approval.
3
Develop an inspection application to enhance work efficiency and data collection
Support the simultaneous work of multiple inspection teams smoothly, with features for recording inspection details and quickly uploading numerous photos/videos to ensure quality and accuracy at inspection points.
4
Enhance the efficiency of data management and reporting systems
Design and develop a central data management system, track inspection status, and generate various inspection reports to enable management to make informed decisions and review the overall situation.
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Results

Establish a unified work process standard that is consistent across all parties, reducing confusion in work and simplifying task tracking.

Establish a unified work process standard that is consistent across all parties, reducing confusion in work and simplifying task tracking.

Inspectors can work anywhere using the mobile and tablet application, recording inspection details along with images/videos, submitting inspection results, and viewing real-time inspection results on-site.

Inspectors can work anywhere using the mobile and tablet application, recording inspection details along with images/videos, submitting inspection results, and viewing real-time inspection results on-site.

Support growth and expansion of inspections to new projects without the need to develop a new system.

Support growth and expansion of inspections to new projects without the need to develop a new system.

The digital system helps reduce redundant steps in document management, speeding up the inspection process and ensuring data accuracy.

The digital system helps reduce redundant steps in document management, speeding up the inspection process and ensuring data accuracy.

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